Client Success Specialist
Full Time • Fully Remote - US
Client Success Specialist
Are you a people person? Do you love helping others? PostNet in Grafton, WI is in search of friendly, motivated people for the position of Client Success Specialist. As a Client Success Specialist, you will work as part of a supportive team to be the face of PostNet company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining materials. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Are you a people person? Do you love helping others? PostNet in Grafton, WI is in search of friendly, motivated people for the position of Client Success Specialist. As a Client Success Specialist, you will work as part of a supportive team to be the face of PostNet company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining materials. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $200 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of PostNet Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
PostNet Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- Critical Illness/Group Accident Insurance
Client Success Specialist Responsibilities:
- Improve customer experience
- Improve and implement onboarding processes.
- Mediate between clients and agency.
- Handle and resolve customer requests
- Confident self-starter who works well independently
- Caring, compassionate and driven to fulfill clients needs
- Strong organizational skills, attention to detail and ability to multi-task
- Action-oriented problem-solver resilient through challenges and able to provide solutions
- Friendly, energetic, and enthusiastic
Customer Service Representative Minimum Qualifications:
- High school diploma or equivalent
PostNet is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Under the supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. Other duties as assigned.
Why wait, start a career with us today! Join the PostNet family and grow with us.
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Under the supervision of the Center Owner or Manager, this position is responsible for working directly with customers to create designs, and for file preparation, layout, and setup. Other duties as assigned.
Why wait, start a career with us today! Join the PostNet family and grow with us.
Job Type: Full- time - Part-time
Pay: $19.89 - $26.34 per hour
This is a remote position.
Compensation: $19.89 - $26.34 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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Competitive compensation
Flexible scheduling
Career path development
Hard work, collaboration, humanity, fun, and laughter